Data controller
Data controller: OSOL (solar energy product catalog).
Contact: info@osol.com | +90 (554) 379 5666
Address: Merkezefendi Mahallesi, Kadife Sk. No:17, 20010 Merkezefendi/Denizli, Türkiye
Data we collect
We only collect the following when you voluntarily submit a form:
• Contact form: first name, last name, email, phone (optional), message • Quote request form: first name, last name, email, phone, company (optional), selected products, additional note • Technical support form: first name, last name, email, phone, product model, subject, issue details
When you browse the site, your hosting provider may process technical logs (IP address, date/time, requested page) for security and performance.
Purposes of processing
We use your personal data to:
• Respond to your message, quote request, or support ticket • Contact you about the products or packages you asked about • Meet legal obligations and keep records in case of disputes • Maintain website security and operation
Legal basis
Under applicable data protection law (including GDPR where it applies), we process data based on your explicit consent when you submit a form, steps to enter a contract at your request, and our legitimate interests (responding to inquiries, site security).
Retention
Form submissions are kept for a reasonable period after your request is handled (typically up to 2 years) or longer if required by law, then deleted or anonymized.
Your rights
Depending on your location, you may have the right to access, rectify, erase, restrict, object to processing, and data portability. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
Contact info@osol.com for requests. You may also lodge a complaint with your local supervisory authority.
Changes to this policy
We may update this text. Material changes will be reflected in the date at the top of this page. Continued browsing does not replace consent for forms—you must check the box on each submission.
Privacy contact
For privacy questions, email info@osol.com or write to the postal address above.